Terms of service

Welcome to ExoticTrees! By using our website and purchasing our products, you agree to these terms and conditions, which comply with the laws of Ireland.

1. Introduction

ExoticTrees delivers high-quality exotic fruit directly to your doorstep. By accessing our website and placing orders, you agree to be bound by these Terms of Service and comply with applicable Irish law.

2. Use of Our Website

• You may use our website for lawful purposes only and agree not to misuse it in a way that could harm our operations or other users.

• We reserve the right to restrict access or remove content that violates our policies or applicable laws.

3. Product Information

• We strive to ensure accurate descriptions and images of our products. However, natural variations in appearance and size are expected.

• All products are subject to availability, and we reserve the right to withdraw or modify items without notice.

4. Orders & Payments

• By placing an order, you confirm that the details provided are accurate and that you are authorised to use the payment method.

• All prices are inclusive of applicable VAT in accordance with Irish tax law.

• Payment must be made at the time of ordering.

5. Shipping & Delivery

• We deliver to valid Irish addresses provided during checkout. Delivery times are estimates and may be affected by factors outside our control (e.g., weather, postal delays).

• We are not responsible for delays caused by incorrect address information.

6. Returns & Refunds Policy (In Accordance with Irish Law)

• Under the Consumer Rights Directive (Directive 2011/83/EU, as implemented in Ireland), the right to cancel or return goods does not apply to perishable food items.

• Therefore, we do not accept returns or cancellations once an order is placed, except in the case of damaged or faulty goods.

• If a product arrives damaged, spoiled, or otherwise unfit for consumption, please notify us within 24 hours of delivery, including a clear description and photographic evidence.

7. Data Protection and Privacy

• We process personal data in compliance with the General Data Protection Regulation (GDPR) and Irish Data Protection Acts.

• For more information, see our Privacy Policy.

8. Intellectual Property

• All content on this website, including images, text, logos, and graphics, belongs to ExoticTrees and is protected by Irish and international intellectual property laws.

• You may not use or reproduce our content without written permission.

9. Limitation of Liability

• ExoticTrees is not liable for indirect, incidental, or consequential losses arising from the use of our website or products.

• Our total liability for any claim shall not exceed the amount paid for the affected product.

• This does not affect your statutory rights as a consumer under Irish law.

10. Governing Law and Jurisdiction

These terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

11. Changes to These Terms

We reserve the right to update these Terms of Service. Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.

12. Contact Us

For any questions or concerns, please contact us:

Exotictree2021@gmail.com